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Quick answers to common questions
We strive to respond to all inquiries within 24-48 business hours. For more complex questions that require technical investigation, it may take a bit longer, but we'll always keep you updated on the status of your inquiry.
For support with any of our assets, please email us at admin@lorendil.com with your purchase information and a detailed description of your issue. We also recommend checking our documentation and FAQ sections for each asset, as many common questions are answered there.
Yes, we do offer custom development services for Unity projects. Whether you need modifications to our existing assets or completely custom solutions, we're happy to discuss your requirements. Please use the contact form to provide details about your project, and we'll get back to you with more information.
Absolutely! We love hearing from our community about features they'd like to see in our assets. Please use the contact form to send us your suggestions. While we can't implement every request, we carefully consider all feedback when planning our development roadmap.